Job Description

Job Title: Administrative/Receptionist Volunteer
Location: Remote
Organization: MCare Agency LLC
Position Type: Volunteer
Time Commitment: Flexible, 5-10 hours per week

About MCare Agency LLC:

MCare Agency LLC is a growing agency that specializes in providing innovative marketing solutions to the healthcare industry. Our team works with healthcare businesses to enhance their visibility, reach their target audience, and drive meaningful engagement through strategic marketing campaigns.

We are looking for a detail-oriented and highly organized Administrative/Receptionist Volunteer to assist with day-to-day administrative tasks, support our team, and ensure smooth communication across the organization. This volunteer position provides an excellent opportunity for individuals interested in learning more about office administration, customer service, and healthcare marketing.

Position Overview:

As an Administrative/Receptionist Volunteer , you will be the first point of contact for both internal and external communications, providing administrative support to various departments within the agency. This role is perfect for someone who is professional, organized, and enjoys helping others by providing effective administrative assistance.

You will be responsible for handling day-to-day office tasks, answering calls and emails, scheduling meetings, and assisting with various operational activities that contribute to the success of our marketing campaigns and client relationships.

Key Responsibilities:

• Answer and direct incoming phone calls, emails, and inquiries.

• Assist in scheduling meetings, appointments, and managing calendars for team members.

• Help with organizing and maintaining office files and documentation (both digital and physical).

• Provide support for client communications, including preparing and sending correspondence.

• Assist in preparing and coordinating reports, presentations, and marketing materials.

• Help with data entry and database management.

• Support the team with administrative tasks related to client projects and marketing initiatives.

• Maintain a professional and welcoming virtual environment for clients and partners.

Qualifications:

• Strong organizational and multitasking skills.

• Excellent verbal and written communication skills.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Proficient with basic office tools such as Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and email platforms.

• Positive attitude and professional demeanor.

• Ability to work independently and manage time efficiently.

• Prior administrative or receptionist experience is a plus, but not required.

• Interest in the healthcare marketing field is a bonus.

Why Volunteer with Us?

• Gain valuable administrative experience in a fast-paced, remote work environment.

• Work with a dynamic team of professionals in the healthcare marketing industry.

• Flexible hours that fit around your schedule.

• Build your skills in communication, organization, and office management.

• Enhance your resume with hands-on experience in an administrative role.

• Make meaningful contributions to a growing agency dedicated to improving healthcare marketing.

We look forward to hearing from you and welcoming you to our team!

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