Cafe Store Manager Job at Mudhouse Coffee Roasters, Charlottesville, VA

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  • Mudhouse Coffee Roasters
  • Charlottesville, VA

Job Description

Store Manager - MUDHOUSE SPECIALTY COFFEE ROASTERS

Salary $42,000- 48,000 yr + Benefits: Bonus program, Health Coverage, PTO/STO, Mudhouse Discounts, Yearly Performance Pay Reviews and more!

We’re looking for strong leader for our our flagship Downtown Mall C-Ville cafe! The Store Manager is responsible for all day-to-day cafe operations, meeting the cafe financial goals, and exemplifying the highest level of customer service.

With this you receive a competitive salary, free coffee/food , merchandise discounts, discounted Health & Vision insurance, optional Dental and Aflac supplemental insurance, PTO and STO, and Annual Pay/Performance Reviews.

Mudhouse Specialty Coffee Roasters, born and bred in Charlottesville, is Roaster of the Year - Roast Magazine (2017), Good Foods Award Winner (2016, 2018, 2020), and C-Ville Weekly Best Coffee (over 20 years) amongst various accolades. This is a rare opportunity for the right person to grow with a fun, award-winning company. We love bringing people together over coffee.

About You

  • Minimum 1 year Store Manager experience in food and beverage - Cafe, Restaurant, or similar.
  • Preferred Coffee Experience, Preferred Beer/Wine Beverage Program experience
  • Professional and experienced in guiding teams of people
  • Passionate person who loves coffee and people
  • Event management experience - initiating and running special events
  • Community and business outreach
  • Is a self-starter who loves to work both independently and as a member of a team
  • Has a “can do” mentality and is an excellent problem solver
  • Knows how to delegate and to get things done
  • Demonstrates strong oral and written communication skills
  • Strong, motivational and inspiration skills
  • High attention to detail and high standards for quality and presentation
  • Empathetic people-person who has high customer service standards
  • Knows how to maintain boundaries between between professional and personal life
  • Plans for the unexpected

Essential Functions & Responsibilities

  • Leads the cafe team to develop goals, align priorities, and execute initiatives in line with the company’s larger goals.
  • Knowledgeable and capable in every role within the cafe.
  • Is present in the cafe to ensure high customer service standards
  • Assisting the team with problem solving efforts
  • Increasing team effectiveness & morale
  • Conducts regular team meetings
  • Conducts individual check ins with staff members as needed
  • Demonstrates the highest level of customer service and professionalism
  • Works 45-50 hours per week in-store plus more if needed for business
  • Interviewing and Hiring, On-boarding and Training
  • Scheduling and labor management
  • Staff Performance Evaluations and One on One’s.
  • Advises and informs staffing actions to Area Manager or D.O.
  • Handles cash and bank funds/deposits responsibly and securely
  • Inventory management - keeping everything in supply to maximize sales potential
  • Light Mechanical: lights, restroom fixtures/drainage, coffee equip. maintenance.
  • Meeting monthly COGS, Sales & Labor Targets
  • P&L Analysis and other financial reporting
  • Payroll Management

Mudhouse Specialty Coffee Roasters is an Equal Opportunity Employer.

Education:

  • High school or equivalent or higher

Experience:

  • Store Manager: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)
  • ServeSafe (we can provide training and certification)
  • ABC MART certification (we can provide training and certification))

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