Care Coordinator Job at Aligned Modern Health, Remote

UG41cS9KR0VMZEVTN0oxVmU0TkltSm5oQlE9PQ==
  • Aligned Modern Health
  • Remote

Job Description

Aligned Modern Health is changing the face of healthcare and building the leading national brand in natural medicine. We are the largest and highest rated integrative medicine group in the Midwest and are driving positive change in healthcare by introducing our services to new patients every day. Our unique, multi-disciplinary model offers patients evidence-based solutions to a host of health challenges including musculoskeletal pain, stress and anxiety, GI distress, metabolic disorders, infertility and more. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 18 clinics across the city of Chicago and surrounding suburbs, and we are growing quickly in Illinois and beyond! To learn more about us, please visit our website at  (

Are you a college graduate looking for an entry level career at a growing company? Our corporate office in downtown Chicago (currently temporarily remote) is looking to hire highly motivated, self-driven, personable, and team-oriented Care Coordinators . Our ideal candidates are outgoing, professional, have great organizational and administrative skills, and excel when multi-tasking. Though all candidates will be considered, we are particularly interested in hiring for  evening and weekend shifts .

The Care Coordinator's primary responsibility is to interface with patients on the phone, email, and live chat to get them scheduled at one of our 18 Chicagoland clinics. This role will also work internally with clinic teams and providers to ensure they have all the relevant information and guidance they need to provide a 5-star patient experience.

If you have experience or interest in any of the following roles, we encourage you to apply -  Customer Experience Coordinator, Patient Experience Coordinator, or Scheduling Specialist.

Job Responsibilities:

  • Provide exceptional customer service and build rapport with patients
  • Serve as our new patient scheduling liaison for 18 clinics across the Chicagoland area
  • Manage and schedule new patient appointments and promptly respond to new patient inquiries
  • Provide support to clinics for scheduling, insurance collection, and billing related questions

Requirements:

  • Bachelors degree from a 4-year accredited school
  • 1+ years of experience in retail, sales, hospitality, or customer relations
  • Excellent listening and communication skills
  • Great team player able to adapt in a fast-paced work environment
  • Customer-first, outgoing attitude and exceptional customer service skills
  • Professional and courteous demeanor in all forms of communication
  • Superior written and verbal communication skills; top-notch tact in handling confidential and sensitive information
  • Demonstrated ability to work well in a fast-paced, team environment
  • Takes ownership and applies rigor to all tasks assigned – understands the direct impact this role has on business operations
  • Strong organizational and attention to detail skills
  • Comfort conducting daily tasks on the phone or computer
  • Ease and savviness utilizing Microsoft office products and various software
  • Availability to work nights and Saturdays or Sundays
  • Must provide high speed internet connection
  • Must have a quiet work environment to take and make phone calls

The ideal candidate will also have the following:

  • Interest in healthcare
  • Excellent ability to manage multiple responsibilities
  • Energetic and outgoing personality with a desire to help people
  • Passion about health and wellness

We offer competitive compensation, benefits, and unlimited opportunity with one of Chicago's most exciting and fastest growing health and wellness companies. The following are benefits for full-time employees:

  • Blue Cross Blue Shield medical plans, as well as dental and vision insurance
  • Guaranteed paid time off
  • Eligibility for short-term disability insurance and 401(k)

Aligned Modern Health is an Equal Opportunity employer. 

Job Tags

Full time, Night shift, Weekend work, Sunday, Saturday, Afternoon shift,

Similar Jobs

IHOP

Server Breakfast Job at IHOP

 ...Our restaurant is looking for a server with remarkable hard skills and engaging people skills! The right person for this job should...  ...Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events... 

A-STAFFING, INC.

Senior Recruiter -Japanese Bilingual Job at A-STAFFING, INC.

 ...Japanese Bilingual Recruiting Consultant - For Experienced Recruiters Only Job Description A-STAFFING, a premier agency connecting Japanese Bilingual professionals with leading organizations, seeks highly motivated and experienced Independent Recruiting Consultants... 

Midwest Equipment Manufacturing

Manufacturing Assembler Job at Midwest Equipment Manufacturing

 ...Manufacturing Assembler -First Shift No Weekends Work hours are: Monday through and Friday 7:00 a.m. to 3:30 p.m. Overtime could be required. Duties: Read the schematics for component Assemble your component Work with other assemblers to create a final... 

Greenlife Healthcare Staffing

Chiropractor Job at Greenlife Healthcare Staffing

 ...Chiropractor - Hempstead, NY (#1623) ~401k option with 3% company match after 1 year ~ Must have at least one year of clinical experience Impact Recruiting Solutions is currently seeking a Chiropractor to fill an opening with a Chiropractor clinic located... 

McCormick & Company

PRODUCT FEEDER - 3rd Shift Job at McCormick & Company

McCormick & Company, Inc., a global leader in the spice, flavor, and seasonings industry, is seeking a full-time Product Feeder to report to a Production Manager. This role will work at our Zatarain's Plant , located at 82 1st Street in Gretna, LA. McCormick &...