Job Description

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.

About the team

The legal team supports a wide range of areas including commercial negotiations, corporate matters, and privacy and security compliance. Our mission is to enable fast, legally sound decisions by building trust with both our customers and internal teams.

We are looking for a tech-savvy, business-minded legal professional to join us as the third member of our growing legal team. This is a rare opportunity to be a foundational contributor, working closely with the Head of Legal to help shape the company’s legal infrastructure. You’re someone who thrives in fast-paced environments, has a strong sense of ownership, and is known for getting things done.

In this role, you’ll bring a pragmatic, solutions-oriented mindset to cross-functional collaborations, ensuring legal support is seamlessly integrated into business decisions. From corporate governance to strategic initiatives, you'll play a critical part in driving the legal team's impact across the company.

What You'll Do

• Act as generalist when needed to help support other areas of the business as needed (including privacy)

• Help maintain and improve self-serve resources and contract templates for the business teams.

• Assist with reviewing and managing routine agreements, including NDAs, vendor agreements, and order forms.

• Assist in maintaining corporate compliance including insurance and registrations across multiple entities

• Help prepare board and shareholder materials (including equity board consent)

Who You Are

• J.D. from law school (or foreign equivalent) and admission to practice law

• 4+ years of legal experience in a law firm or in-house, with a particular focus on the Saas industry.

• High ethical standards, excellent judgment, and a high degree of emotional intelligence to build strong collaboration with stakeholders across the team and the business

• Excellent negotiation, drafting, and communication skills

• Experience with or interest in legal tech tools (Spotdraft, Pandadoc, Notion).

• Strong analytical and problem-solving skills

• Ability to manage several simultaneous projects under deadline pressure

Perks & Benefits

• 🏖️ 5-week vacation (We follow each country's appropriate PTO Laws)

• 🤕 Paid sick leave

• 🧸 Paid parental leave (16 weeks)

• 💻 MacBook Pro

• 🍽️ Personal credit card to buy lunches (you’ll have your own Gorgias credit card)

• 🏥 We provide private health insurance and retirement pension

• ✈️ For a smooth onboarding, we invite you to the closest office to your location for one week (flights and accommodation are handled by Gorgias).

• 💆🏻‍♀️ Get up to $900 CAD to set up your workstation at home (working from home should feel breezy)

• 📚 Get up to $2600 CAD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)

• 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats! ( Here is the photo album from our last company retreat in Mexico in 2022, when we were a total of 200 people!)

Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives. At Gorgias, we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race, color, religion, gender identity, sexual orientation, disability, age, or any other protected status.

If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at [email protected] . Let’s grow together!

Compensation

CA$154K – CA$170K

Check the public salary and equity calculator to get the numbers tailored to your level and location.

Our calculator maintains fairness and pay equity within the organization, and you can find more info on how we calculate salaries here .

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