CallPoint Contact Center Solutions, a growing call center focused on the HVAC, plumbing, and electrical industries, is looking for Customer Service Representatives (REMOTE) in the Phoenix, Arizona and Nogales, Arizona area. Responsibilities include handling calls from customers regarding home services issues with the goal of providing a best in class customer service experience and scheduling an appointment. The Customer Support Center is a 365, 24/7 operation and is open on all weekends and holidays. Shifts will include one weekend day and four weekdays, with a start time as early as 4am or an end time as late as 9pm.
This is a WORK FROM HOME call center CSR position. Applicants must be located in the Phoenix, Arizona metropolitan area or Nogales, AZ and able to attend mandatory 4 to 5 week remote training that starts on May 12, 2025.
Benefits include medical, dental, vision insurance and pay is a base hourly rate with weekly performance based bonuses after training.
Essential Functions/Responsibilities
Minimum Training, Experience and Knowledge Required
Please note that employment may be terminated during the 90 day probationary period should the employee not meet company expectations.
Job Type: Full-time
Pay: $15.00 - $15.50 per hour
Benefits:
Shift:
Work Location: Remote
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