Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...Uncapped commission. Weekly bonus. Schedule: ~8 hour shift. Job Type: Full-time. Pay: $35,000.00 - $120,000.00 per... ...commission. Schedule: ~8 hour shift. ~ Day shift. ~ Evening shift. ~ Morning shift. Ability to Commute: ~ Irvine,...
...leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create... ...levels of the organization.Excellent project management and research skills, with the ability to manage multiple projects in a fast...
...Job Summary: Our team seeks an Electrician Helper to learn on-the-job under the supervision of a journeyman electrician. The position will teach you how to assess and repair electrical problems on residential job sites. As an Electrician Helper, you will complete both...
AP Physics Teacher20258 ,...
...Salesforce FSL Business Analyst Remote Fulltime Permanent Job Description Salesforce FSL Business Analyst Must Have Technical/Functional Skills Field Service certification preferred and working knowledge in mandatory sales, service certifications...