Job Description

Customer Service Representative

Location: Beaumont, TX

Pay: $16 /hr

Position Type: Full-time

Kelly is seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role offers an exciting opportunity to engage with customers, assist with scheduling, and ensure smooth operations in a dynamic environment.

Key Responsibilities:

• Assist customers in scheduling trainees for courses.

• Process cash, credit card, and check transactions according to procedures.

• Answer incoming phone calls, assist customers, and route calls to appropriate departments.

• Respond to customer emails promptly and professionally.

• Balance daily receipts, close each day’s business, and prepare accurate deposits.

• Use company software to schedule, check-in, and check-out students according to policies.

• Maintain knowledge of business rules for specific training courses.

• Provide support in classroom, CBT lab, and on-site training sessions.

• Perform clerical duties, including running reports, making copies, and filing.

• Maintain cleanliness of equipment and workstations.

• Assist with after-hours support, including weekends and holidays as needed.

Qualifications and Skills:

• Education: High school diploma or equivalent; 3 years of related experience preferred.

• Strong communication skills, both written and verbal.

• Proficient in Microsoft Office and related software.

• Analytical and problem-solving abilities.

• Ability to calculate figures such as discounts, percentages, and apply concepts of basic algebra and geometry.

• Professional demeanor, integrity, and confidentiality.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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