Job Description

NOVUS Health is seeking a dedicated and compassionate Food Pantry Coordinator to lead our efforts in providing consistent, dignified food support to patients and families. This role is central to the logistics, engagement, and partnerships that fuel our food program and connects patients to vital community resources including SNAP enrollment, insurance navigation, and more. This is a full-time opportunity.

Job Duties

Pantry Operations & Logistics

• Assist patients and families with food program intake and pantry selections.

• Accept, organize, and manage food donations from community partners.

• Track and manage pantry inventory with attention to organization and expiration dates.

• Coordinate supply orders and donations to maintain resource availability.

• Support donation and fundraising efforts like food drives and online campaigns.

Data & Tracking

• Maintain accurate records of pantry usage and referral data.

• Document services in patients’ electronic medical records.

• Generate weekly and monthly reports for internal and partner tracking.

Community Engagement & Volunteer Coordination

• Build partnerships to increase food access opportunities.

• Support communication and outreach efforts to raise program visibility.

• Train and schedule pantry volunteers.

• Lead or assist with food drives and community engagement events.

General Responsibilities

• Maintain ServSafe Food Handler Certification.

• Attend department meetings and agency initiatives.

• Maintain HIPAA compliance and uphold NOVUS’s mission and service standards.

• Availability for some evening or weekend hours as needed.

Qualifications

• High school diploma required.

• 3–5 years in social services or community programming, food pantry experience preferred. 

• Compassionate, organized, and service-minded; experience with diverse or underserved populations. Bilingual is a plus.

• EMR familiarity, Excel, Microsoft Word, and online tools.

• Must be able to lift and manage items up to 50 lbs.

• Experience in an integrated or primary care setting preferred.

• Access to reliable transportation required,acceptable driving record and current auto insurance

What we offer

• 100% Company-Paid Health Insurance

• Dental & Vision Insurance

• Optional Pet Insurance

• 401(k) Match + Non-elective Retirement Contribution

• Legal & Identity Protection Options

• Life, AD&D, Short-Term and Long-Term Disability

• Educational Support & Career Growth Opportunities

• Flexible Spending Account (FSA)

Join our team and help nourish health and dignity through food access.

Apply today to support community wellness at NOVUS Health.

Charge to Mission:

Candidates should be aware of NOVUS Health strong commitment to diversity and inclusion. With a focus on providing trauma informed, holistic health we expect all staff to meet patients, community partners, and co-workers with respect and dignity. We challenge each other to acknowledge biases that exist in healthcare, including racial, gender, gender identity, sexual orientation, ethnicity, and/or personal beliefs. We look for ways to eliminate these biases at all points of services and care. Together as a team member of NOVUS, we will begin to break down barriers, build access, and create healthier communities.

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