Inbound Customer Service Rep (6.23 Start) Job at Grand Circle LLC, Birmingham, AL

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  • Grand Circle LLC
  • Birmingham, AL

Job Description

Grand Circle Corporation is hiring REMOTE?Traveler Support Counselors?to join our June 23rd, 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.

Why Work With Us?

  • Competitive Hourly Rate

  • Medical, Dental, Vision & Life Insurance(s)

  • Strong PTO package - 16 days and accruing more each year

  • 11 Paid holidays throughout the year

  • 401(K) with Company Match

  • Dreaming of Travel? 50% off GCC Travel Packages

Responsibilities

  • Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.

  • Advise, book, and update airline reservations as necessary using code-based software.

  • Communicate comprehensive information to travelers, including details about our products and policies.

  • Compete individually while maintaining a positive team spirit.

  • Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals

Qualifications

  • 4+ years of experience working in a call center environment.

  • 2+ years of experience working remotely

Job Tags

Hourly pay, Holiday work, Remote job,

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