Job Description

Our company is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

As an Inside Sales Representative for Sunstate, you’re going to be one of the voices that our customers come to know and love. You’ll help increase revenues by opening new accounts, suggestive selling, building and maintaining professional relationships, and coordinating and providing services for your customers. You’ll be taking orders for deliveries and pick-ups, as well as handling some mechanical troubleshooting for equipment over the phone. You’re the acting liaison between customers, sales, dispatch, and management to ensure quality solutions are developed for the benefit of all parties.

Requirements

Preferred Qualities/Experience:

• Be comfortable working with a team and independently, any task could go either way.
• Technologically capable: If you don’t know AS400 or CAD systems it’s okay but be willing to learn!
• You’re a top-notch communicator with an infectious personality; comfortable and charming.
• Have excellent customer service skills. You’ll be talking to a lot of people, keep up the positive attitude!
• Be capable of collaborating with other team members: You’ve got sales goals, and you can’t meet all of them alone.

About the Position

• Desk Work: Inside Sales professionals spend the majority of their workday at a desk, using a computer and phone to communicate with potential and existing customers.
• Phone Calls: They handle a high volume of phone calls, primarily inbound calls from customers interested in their company's products or services.
• Order Entry: Inside Sales representatives are responsible for entering customer orders into the AS400 system. This involves accurately recording customer information, product details, and quantities.
• Phone Skills: Excellent phone skills are essential for this role. Inside Sales professionals need to effectively communicate with customers, build rapport, answer questions, address concerns, and close sales over the phone.
• In-Office Work: This position typically requires employees to work exclusively from the office or on-site, meaning there are no opportunities for remote or hybrid work. This requirement ensures a consistent and controlled work environment for managing phone calls and sales activities.
• Product Knowledge: To effectively sell products or services, Inside Sales professionals must have a deep understanding of what they are selling. This includes knowledge of product features, benefits, pricing, and competitive advantages. We will train on product knowledge for the right attitude!

Benefits

At our company, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can’t help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we’re constantly evolving our resources to provide our people with tools to make their lives easier!

Company Perks:

• Two hundred dollars annual work boot allowance!
• Rent ANY of our equipment for  FREE
• FREE Prescription Safety Glasses
• “My Holiday” Benefit lets you celebrate a holiday that’s special to you without using PTO!
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!

We are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

A Drug Free Workplace and Participates in E-Verify

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Please contact Laurin at lladner@fmi.vet for more information.

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