Job Description

Job Title: Apartment Leasing Agent

Job Summary:
We are seeking a dynamic and customer-focused individual to join our team as an Apartment Leasing Agent. The Leasing Agent will be responsible for leasing apartments to prospective tenants and ensuring a smooth leasing process from start to finish. This role requires excellent communication skills, attention to detail, and a passion for providing exceptional customer service. The ideal candidate will be self-motivated, organized, and capable of working in a fast-paced environment. A monthly bonus structure is in addition to the hourly wages.

Responsibilities:

• Greet prospective tenants and provide them with information about available apartments, amenities, and leasing terms.
• Conduct tours of the property, showcasing apartments and common areas while highlighting the features and benefits of living in our community.
• Respond promptly to inquiries via phone, email, and in-person, providing accurate information and excellent customer service.
• Assist prospective tenants with the application process, including completing necessary paperwork, conducting background and credit checks, and verifying income and rental history.
• Follow up with prospective tenants to answer questions, address concerns, and facilitate the leasing process.
• Collaborate with the property management team to ensure apartments are move-in ready and prepared for new tenants.
• Maintain thorough knowledge of market conditions, competitors, and industry trends to effectively position our property in the marketplace.
• Utilize leasing software and databases to maintain accurate records of leasing activity, applicant information, and apartment availability.
• Assist with marketing efforts, including creating advertisements, posting listings online, and organizing promotional events.
• Attend property management meetings and training sessions to stay informed about company policies, procedures, and best practices.

Qualifications:

• High school diploma or equivalent; college degree preferred.
• 2 years previous experience in leasing, sales, or customer service preferred.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport and establish relationships with prospective tenants.
• Detail-oriented with excellent organizational and time management skills.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office suite and experience with leasing software preferred.
• Knowledge of fair housing laws and regulations.
• Flexibility to work weekends and evenings as needed.
• Valid driver's license and reliable transportation.

This job description outlines the key responsibilities and qualifications for the Apartment Leasing Agent position. Candidates who possess the necessary skills and experience are encouraged to apply for this rewarding opportunity to be part of our dynamic team.

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