We are actively hiring for MS-Dynamics SME
Location: Baltimore, Maryland (Onsite)
Serves as a subject matter expert (SME) responsible for the overall design, architecture and
implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems.
Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution
Develops aCustomer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development.
Directs the dayday administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations.
Develops and implements, and trains others to develop in Microsoft Dynamics.
Helps gather and document requirements from non-technical business users.
Uses technical expertise to translate business requirements into effective system requirements and functional design documents.
Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions.
Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution.
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