Location Bolingbrook IL
Job Title Product Owner
Notes from manager regarding Job Description:
We are creating a product team that is rolling out Service Now across the enterprise. Our initial focus is to migrate our ITSM ticketing management system (Cherwell currently) to Service Now ITSM. This will provide our Stores Distribution Center and Corporate Office to be able to log IT support tickets have it routed to the appropriate teams for resolution create tasks etc. So its a workflow platform that we plan to add more automations over time. But our initial focus will be to transition our current Cherwell ticketing system to Service Now.
Looking for a product owner who has Service Now experience and someone who has experience in the IT ticketing workflow would also be beneficial.
Automation and workflow experience.
May targeted deployment long term with he option to go perm
Retail experience is a plus
5 years of experience as a product owner
Agile user stories sprint planning
PO on the team. Several business analysts from Cognizant
REQUIREMENTS FOR CONSIDERATION
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