Customer Service Associate (Bi-Lingual English/German) Job at ProPivotal Staffing, United Kingdom

T25ocThwR0FLZGtaNlpsU2VvTkltSnJqQ0E9PQ==
  • ProPivotal Staffing
  • United Kingdom

Job Description

Customer Service Associate (Bi-Lingual English/German)

Why work for us:

  • Competitive pay of £13-15/hr plus annual bonus, and equity
  • Remote-friendly with on-site options and flexible scheduling
  • Annual travel discounts and funds for wellness or personal use
  • Comprehensive health coverage and competitive premiums

What You’ll Do:

  • Address customer inquiries through phone, chat, and email, prioritizing a positive and satisfying experience
  • Use various software tools to access and review customer accounts, researching policies to provide accurate resolutions
  • Manage escalated issues with professionalism, patience, and a customer-first approach
  • Work closely with colleagues to maintain consistent, high-quality service across all interactions.

Requirements:

  • Fluent in both English and German (speaking, reading, writing)
  • Minimum 6 months of customer service experience in an office or call center environment
  • Proficiency with typing, phone, and computer navigation
  • Flexibility to work varying shifts, including weekends and public holidays

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Holiday work, Full time, Second job, Remote job, Flexible hours, Shift work,

Similar Jobs

Sodexo

Dietitian Nutritionist II Job at Sodexo

Returning Users Log Back In Role Overview Come work for the worlds leading private employer of Registered Dietitians! Sodexo is seeking a full-time Dietitian Nutritionist II to join their dynamic team at the UT Health Multispecialty & Research Hospital in... 

Team Builder Recruiting

Mechanical Engineer Job at Team Builder Recruiting

 ...Mechanical Engineer Kirkwood, PA Are you a hands-on engineer who thrives on designing, troubleshooting, and improving innovative equipment...  ...: 1+ years in a mechanical engineering role or relevant internship; familiar with farm or off-road equipment; understanding of... 

Kent Daniels & Associates, Inc.

Legal Recruiter Job at Kent Daniels & Associates, Inc.

 ...Position: Legal Recruiter Location: Diamond Bar, CA (Onsite) Pay: $68,500 annually + Uncapped Commission! Experience: 2 to 5 years of professional services full-cycle recruiting experience. Type: Full-time; Direct Hire Schedule: Monday Friday, 9:30am... 

NBCUniversal

Director, Sports Programming Finance - NBC Sports Job at NBCUniversal

 ...bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming... 

The University of North Carolina at Greensboro

Assistant Professor in Macroeconomics | The University of North Carolina at Greensboro Job at The University of North Carolina at Greensboro

 ...candidates will be able to teach on-campus and online courses in macroeconomics at the...  ...with nearly 20,000 students and over 2,700 faculty and staff members representing more than...  ...and wellness, visual and performing arts, nursing, education, and more. For additional information...