A hotel room attendant, often referred to as a housekeeper or room cleaner, plays a crucial role in maintaining the cleanliness and overall quality of hotel rooms. Their primary responsibility is to ensure that guest rooms are clean, comfortable, and well-maintained. Here is a typical job description for a hotel room attendant:
**Job Title:
** Hotel Room Attendant **Job Summary:
**A hotel room attendant is responsible for cleaning and preparing guest rooms to ensure a comfortable and welcoming environment for hotel guests. They play a vital role in maintaining the hotel's cleanliness and guest satisfaction. **Key Responsibilities:
** 1. **Room Cleaning:
**
• Clean and tidy guest rooms in accordance with hotel standards.
• Make beds, change linens, and ensure all surfaces are dusted and sanitized.
• Vacuum and mop floors as needed. 2. **Bathroom Maintenance:
**
• Clean and sanitize bathrooms, including toilets, sinks, showers, and tubs.
• Replace toiletries and towels as necessary. 3. **Restocking:
**
• Ensure all in-room amenities are fully stocked, including soap, shampoo, coffee, and other supplies. 4. **Waste Removal:
**
• Empty trash cans and replace liners.
• Dispose of waste in accordance with hotel policies. 5. **Inspection:
**
• Inspect the room for any maintenance issues or damages, reporting them to the maintenance department. 6. **Lost and Found:
**
• Report any lost items found in guest rooms to the hotel's lost and found department. 7. **Room Setup:
**
• Set up extra beds or cribs in guest rooms as required.
• Ensure that furniture is properly arranged. 8. **Customer Service:
**
• Greet guests in a friendly and courteous manner when encountered.
• Respond to guest requests and concerns promptly and professionally. 9. **Safety and Security:
**
• Follow hotel safety and security procedures, including handling of guest keys and securing guest belongings.
• Report any suspicious activities or safety hazards to the appropriate authorities. 10. **Team Collaboration:
**
• Collaborate with the housekeeping team and other hotel staff to ensure a smooth and efficient operation.
• Sign On Bonus $300
**Qualifications:
**
• High school diploma or equivalent.
• Previous experience in housekeeping or a similar role is often preferred.
• Knowledge of cleaning products and equipment.
• Attention to detail and a strong work ethic.
• Good physical fitness, as the job involves standing for long periods, lifting, and bending.
• Excellent communication and customer service skills. **Working Conditions:
**
• Hotel room attendants often work in shifts and may be required to work on weekends and holidays.
• The work can be physically demanding and may involve lifting, pushing, and carrying heavy objects. A hotel room attendant is a vital part of the guest experience, as a clean and well-maintained room is essential for guest satisfaction and the overall reputation of the hotel.
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