Job Description
ServiceNow Technical Consultant (SPM) [C]
Project description: We have completed 2 phases with CalOptima, with 2 additional phases taking us through the end of the year. We have implemented timecards and resource assignment will go live on July 1. We are expanding to project/portfolio management and financials. Consultants must be able to speak to what other companies are doing from other SPM projects they have worked on. Consultant should be able to speak to what needs to be done at the client as well as to the platform. Strong communication skills are required.
Video interviews required as are a summary write up on the candidate.
Include LinkedIn profile link
Resumes should not exceed 4 pages
CURRENT SERVICENOW CERTIFICATIONS ARE REQUIRED (CSA and CIS - SPM) AND WILL BE VALIDATED ON THE SERVICENOW WEBSITE. If your consultant has not taken the delta, they will be rejected if their certifications are not current.
Job Description
We are seeking a ServiceNow Technical Consultant for SPM. This is a 100% US-based remote opportunity. Candidates must be able to work in PST.
*** is seeking a trained and certified ServiceNow Professional with experience in SPM. All work will be completed in ServiceNow and will require experience with the ServiceNow Create methodology using SDLC and PPM for all project status, requirements, story management and testing. Interacting daily within ServiceNow to manage stories, customer incidents and requests related to the build and implementation of ServiceNow Applications, Modules, etc.
The initial project will involve expanding SPM including Project and Portfolio Management and Financials. Candidates must be able to speak to what the client needs to do based on prior engagements. This project will be based in PST. Candidates based in CST and MST are desired.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on ***'s W2.
What You’ll Do
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications
Implement IT Infrastructure Library (ITIL)-based workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations
Implement Project Management Professional (PMP)-based system configurations in ServiceNow including program, portfolio and project tasks as well as settings and data for timecards, resource assignments and financial project reporting
Guide clients towards out-of-the-box features and best practices
When needed, apply Agile software development practices for customizations to the platform
Organize and prioritize development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
Effectively manage and execute high level tasks assigned via 'stories'
Assists junior analysts through project(s) lifecycles
Manage work against demanding timelines
Communicate professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily
What You’ll Need
Required:
Deep functional and technical knowledge of the ServiceNow SPM module and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
5 years of ServiceNow Development
Hands-on experience with Strategic Portfolio Management (SPM)
Solid experience with integration.
Current ServiceNow Certified System Administrator (CSA) is required
Current ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) is required
Background in either software development or IT Service management
Understanding of ITIL concepts and IT Service Management (ITSM) practices and procedures
Understanding of Project Portfolio Management (PPM) practices and procedures
Understanding of Agile based approach to software development (SCRUM experience a plus)
Ability to work remotely and largely unsupervised, and to deliver to written requirements
Effective communication skills via verbal and non-verbal methods
Strong attention to detail
Problem solving ability
Flexible and the ability to manage multiple projects concurrently
Preferred:
Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus
ITIL v4 certification
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
Equal Employment Opportunity Policy Statement
It is the policy of *** not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of *** to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of *** will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. It is the expectation that all Suppliers doing business with *** also abide by our EOE Policy.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Tags
Permanent employment, Local area, Remote job, Flexible hours,